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Top Notch Consulting & Advisory
Watermark Business Park,
Ndege Road, Nairobi, Kenya.
Policy

Privacy Notice

How Top Notch handles personal information submitted through contact routes, enquiry forms, and business communications connected to the website and its advisory services.

Effective: 10 April 2026

Privacy Notice

This notice explains what personal information Top Notch Consulting may collect, how it is used, and what rights and requests are available to individuals.

01

Privacy Principles

Top Notch Consulting handles personal information according to three core principles designed to protect individuals and the confidentiality of business context.

This policy applies whenever you access our website, contact us, or use related digital services.

Ask for what is relevant

The website requests personal information mainly where it helps respond to an enquiry, assess a contractor submission, or continue a business conversation responsibly.

Use information for clear purposes

Personal data supports communication, request handling, diligence routing, and service-related follow-up — not broad or unrelated reuse.

Protect context as well as data

In this market, names, project interests, and counterpart relationships can be sensitive even when the underlying information appears ordinary.

02

What Information May Be Collected

The following types of information may be collected through the website's contact and EOI routes:

Contact details

Names, email addresses, phone numbers, job titles, and organisation details submitted so enquiries can be answered or routed correctly.

Company & capability information

Where users submit an EOI, the site may request information about experience, sectors, certifications, and business capacity to support an initial review.

Message & enquiry context

Messages may contain project interests, diligence questions, or commercial context. Such context is handled with extra care as it can reveal intent or counterpart relationships.

Technical & usage information

The website environment may generate technical records — browser, device, request, or server information — needed for normal operation, security, and troubleshooting.

03

How Personal Information Is Used

Information submitted through the website is used for the following purposes:

• Responding to contact requests and media enquiries

• Reviewing contractor EOIs and related business information

• Managing legitimate diligence, disclosure, or partnership conversations

• Maintaining website security, operations, and service continuity

Information is not used for unrelated commercial purposes or shared beyond what is needed to handle the specific request.

  • To provide and maintain the service
  • To respond to requests and support needs
  • To improve performance and usability
  • To detect abuse or unauthorized activity
  • To comply with legal obligations
  • To send important notices and updates
04

Sharing & Disclosure

Personal information may be shared only where relevant to the service requested, necessary for legitimate business handling, or required by law or an appropriate compliance process.

This notice does not describe any sale of personal information. The stated purpose is request handling, communication, and related business administration.

External websites, platforms, or services linked from the site should be reviewed under their own privacy notices and terms.

05

Rights & Requests

Individuals may contact Top Notch to exercise the following rights in relation to personal information submitted through the website:

Access & correction

Ask about personal data held in relation to a specific interaction, and request correction where information is inaccurate or incomplete.

Retention & deletion

Information may be retained only as long as reasonably necessary to handle the request, support business administration, or satisfy applicable record-keeping needs.

Raise a question

Use the contact page and explain the interaction or submission you are referring to so the request can be reviewed properly.

06

Contact Us

For privacy-related requests or questions about how personal information is handled, use the contact page and reference the specific interaction or submission.

This notice may be updated as website features, workflows, or legal expectations change. The effective date at the top of this page reflects the most recent revision.

07

Policy Updates

We may update this policy to reflect changes in our practices, services, or legal obligations.

When changes are posted, the updated version replaces the previous version on this page.

08

Contact Us

If you have questions about this policy or how your data is handled, contact us using the details below.

Contact Us

If you have questions about this policy or how your data is handled, contact us using the details below.

Email bid@cleangridconsult.com
Office Upperhill Chambers, Upper Hill Road, Nairobi, Kenya

Questions about how the site handles personal information

Plain-language guidance on privacy expectations attached to the website, enquiry routes, and expression-of-interest forms.

What kinds of personal information might this site collect?
Usually contact details, organisation information, message content, and business context that users choose to submit through enquiry or EOI routes.
Why does the site ask for personal information?
Mainly to respond to requests, review submissions, route enquiries correctly, and support legitimate website or service administration.
Does Top Notch sell personal information?
This notice does not describe any sale of personal information. The stated purpose is request handling, communication, and related business administration.
Can project interest or enquiry context be sensitive?
Yes. Even where the information looks routine, it may reveal commercial intent, counterpart interest, or timing that should be handled carefully.
How long is information kept?
Retention depends on the purpose of the interaction, follow-up needs, record-keeping considerations, and any applicable legal requirements.
Can I ask for my details to be corrected?
Yes. If information provided to Top Notch is inaccurate or incomplete, users can request correction through the contact route.
Does this page cover third-party websites?
No. External websites, platforms, or services should be reviewed under their own privacy notices and terms.
Will this notice stay exactly the same forever?
Not necessarily. Privacy notices may evolve as website features, workflows, or legal expectations change.

When to use the privacy contact route

The privacy contact route is most useful when you need to:

  • Ask what was submitted
    Clarify which enquiry or form interaction you are referring to.
  • Correct details
    Request an update where information is inaccurate or out of date.
  • Raise a concern
    Flag a privacy-related issue connected to the website or an interaction.
  • Understand the process
    Get plain-language context on how an enquiry or submission is handled.